Pricing

Next-Gen Workplace

Our secure professional office facilities (located in Clark) were created to foster efficiency, creativity, and happiness. Built from a bare shell in a new building in 2022, we designed our “Social Workplace” for the post-pandemic world, to answer the question “how do we build a workplace experience that staff WANT to come to”?  With the rise of WFH, but our clients mostly preferring office-centric, we set out to build an environment that not only had productive workspaces and private suites, but also includes extensive recreation facilities, daily food, support for sports and team activities and staff events and morale boosters every month.

Our goal is to use the workplace outside of work times to actively foster friendships, encourage team activities, and indulge hobbies and passions which staff can’t otherwise afford or are not possible to do at home. In this way, working from the office and hybrid become favored rather than just “tolerated”, and it has become a powerful retention driver. Importantly, we wanted this world-class social workplace to be turnkey and require no effort from our clients.

Each team member has their own dedicated desk and comfortable office chair, and a client team always sits together. Staff and clients can book and utilise for free any of the 15+ meeting and training rooms, and the break-out areas. We also provide a spacious dining area with a free nutritious meal served daily, giving your team everything they need to maximize the recharge value they get from their daily lunch break.

IT Infrastructure & Services

Nothing frustrates staff or managers more than unreliable technology. And with most of our clients being tech firms, they aren’t tolerant of downtime at all!  That’s why we provide a fast laptop with 32GB of RAM, plus dual monitors, and Jabra headset, with professional desk mounting and fully maintained and supported by our own in-house NOC team. (Many MSP clients choose to have the laptop under their Entra and monitoring tools, which is supported also.) We keep inventory of all equipment for rapid replacements whether in-office or WFH.

We have triple redundancy on power (mains, auto diesel gen, manual petrol gen, Network UPSs, and laptop batteries). We have quadruple-redundant internet links (four providers and three diverse paths). Each team has a dedicated VLAN for guaranteed bandwidth, customizable security rules, and traffic latency optimization.

HR Systems, Support & Staff Services

Without local knowledge, meeting staff expectations and government compliance in a foreign country can be difficult, increase risk and diminish your outcomes. Our expert People & Culture, Legal, Finance and Admin teams deliver all your back-office needs included within the standard flat services fee. This includes employment contracts, IP protection, criminal history checks, salary advisory, payroll execution, benefits management, taxation compliance, performance appraisal structure and reminders to your managers, disciplinary action advisory and support, and delivery of training courses.

We don’t MANAGE your Filipino staff (you do), but we take care of all the back-office tasks so you and your team can focus on your core business.

Staff Benefits Management & Staff Perks

Because we hire for you the best staff in the market, we do everything possible to give them what they need AND show them the love. This starts with an industry-leading benefits package tailored specifically to what Filipinos value the most. That package escalates slightly with tenure in ways that engage their families, and aligns to the increasing organisational value that long-tenured staff typically bring you.

Recognising milestones is important to Filipinos, so we also organize that for you. We even include a gift on yours and our behalf at important milestones like 1,2,3,5,7,9 & 10 years of tenure, with each year getting a more expensive gift and the 10 year gift being a tropical beach vacation for two! Yes, we give tenure gifts to your staff without any additional cost.

Events and fun activities are also an important part of Filipino work culture, and very hard for you to provide regularly from thousands of miles away. We have you fully covered of course.

There’s a month-end party every month, with food, games and prizes. Even the WFH staff join in and have their own prize pool. There’s also activity clubs and sporting run by the staff themselves with budget allocations from us, and 2-3 big annual events with a big budget, culminating in a grand celebration at a lavish Year End party. All of this contributes to your team morale, very low staff churn and high job satisfaction rates.

Client Perks

If all of the “done-for-you” management assistance above isn’t enough, there’s more perks.  For example, your Team Advisor doesn’t just meet with you monthly and do scheduled tasks like prepare performance evaluation templates, they are also your on-call ‘wingman’ to check attendance when requested, help analyse possible future roles, discuss your firm’s offshoring maturity against best-practice, and give cultural advice on issues that arise. You can send your TA for a 1-on-1 with a team member to get more insight into a performance issue, and they can also help resolve tension within teams and improve harmony and morale.

Because we recommend that every client physically visits their team at least once a year, we also provide a Client Concierge service to make your visit as effective as possible. They will advise you on hotels, book airport transfers, help you build a culturally-effective trip itinerary, reserve our meeting rooms and other facilities and advise and book any external fun team activities you want to do.

You’re also welcome to attend any of our staff events, whether that’s dialing in by video to watch the fun, or flying in to attend physically. Many clients attend our Year-End party in the first week of December, it’s a heck of a lot of fun!