You’ll walk away with a clear Offshore Hiring Plan

Hiring the right person is only half the job. Integrating them well is what makes them perform. This is where most offshore arrangements quietly fall apart, and where we do our deepest work. Here’s some examples of a much bigger advisory process:

• We assign a dedicated Team Advisor who supports your team continuously and catches language and cultural friction before it becomes a problem.
• We provide a Best Practice Alignment Report and advisory discussion quarterly. This shows you the 25 elements of best practice, and highlights what’s going well in your team, and what needs tuning. You have clear guidance on how the outcomes you’re experiencing relate to specific management inputs. You’re no longer guessing at what works across cultures.
• We regularly gather feedback from your individual staff and from your team – such as the monthly Team Advisor Meeting and the quarterly Employee Satisfaction Insights. These act as a bridge between you and your team, surfacing issues while they’re still small, and giving you specific guidance on which need action, and what are the most likely outcomes if no action is taken. You’re no longer guessing at how much attention to give each team member, or what specifically to focus on.
• We coach you on the cultural contrasts that derail most offshoring plans, including why silence rarely means agreement and how to assign a task so it’s completed accurately and on time.
• We help your new hires settle-in, so they feel part of your team rather than a disconnected contractor on the other side of the world.

Many MSPs just use offshoring to plug an immediate staffing gap. But the most profitable ones are using it much more deliberately to build a more scalable, more profitable business. We help you do the second. For example:

• We assess your offshore strategy with our Offshore Readiness Matrix before we write a single recruitment brief, so we know exactly where you sit and where we need to move you first.
• We help you optimise your onshore/offshore ratio, because the right balance of onshore and offshore staff over time matters as much as the right individual hire. Too heavy on offshoring and new problems appear. Too heavy onshore and service is sub-optimal and margins are poor.
• We guide you on when and who to hire next as you grow, so adding clients adds profit instead of pressure.
• We give you a team model designed to scale without proportionally growing your wage bill, which is what restores your margins and makes your business more sellable.
• We give advisory on whether to build your own dedicated NOC or use our shared NOC, to expand your service delivery beyond business-hours, so you can expand your offerings without too much financial risk.

No. This is another thing that makes Technology Elite genuinely unusual. The full operational support structure is included as standard, at no additional cost, because we are keenly focused on what’s BEST for you and your Filipino workforce. Take any of this away and we can’t do our best work, and you won’t get the best outcomes.

   For example:

• Payroll at cost, correct taxation, employee loan programs, and government compliance are all handled for you.
• HR assistance, legal compliance, medical insurance, mental health services, and detailed benefits administration, are included.
• Your dedicated Team Advisor, assistance with performance management, and crucial feedback insights come standard.
• Instructor-lead training courses, staff tenure recognition gifts, and team engagement events every single month are all part of your package.
• The infrastructure most MSP owners have to build themselves, is all given to you, and a price point that still delivers the margin restoration you came here for.