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How MSPs restore profit margins from 5% to 15%

Includes the unique execution system which protects your customer outcomes, and example maths showing small MSPs boosting net profit by $200k+ and larger MSPs by $1M+.

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Which Of These Margin-Reducing Problems Are You Tired Of Putting Up With?

Watching wages eat your MSP’s profit?

Wage inflation, a thin local talent pool, and climbing tool and licensing costs have pushed hard-won margins down toward 5%. You haven’t made a single bad decision. The maths simply moved underneath you.

Can’t find (or keep) good technicians?

Good local techs are hard to find and harder to keep. Every departure means months of rehiring, retraining and senior staff picking up the slack, while service quality and margin take the hit.

Burned by offshoring that didn’t work?

Misleading resumes, unverifiable references, and cultural blind spots mean even good hires can create more work than they remove. The saving that looked clear on a spreadsheet gets absorbed by supervision, rework and client complaints.

Stuck in the scaling trap?

Every new client adds pressure instead of profit. The team gets busier and more stretched, and the margin still never appears.

This New Guide Has The Answers
(And The Margin) You’ve Been Looking For

The exact maths from 5% to 15%, showing how a $2M MSP returns ~$210,000 to the bottom line without adding a single client (worked through seat by seat).

Why your margins are structurally stuck, and the one lever that meaningfully resets your cost base (that almost every MSP owner has already considered).

The three things that break do-it-yourself offshoring, and why owners who tried it once and gave up drew the wrong conclusion (the roles were right; the system was missing).

The 20-step Elite Offshore People & Culture System: the full plan, vet, ramp and retain process refined across 160+ MSPs (and why a standard 5-step offshore process quietly fails).

Why the saving holds instead of leaking away through churn, rehiring, management time and client fallout (and why all 20 steps are included at no extra cost over a standard offshore provider).

What other leading MSPs say about Technology Elite

Since 2015 we’ve helped more than 160 MSPs recruit, manage, and retain skilled offshore staff, so they can reset their cost base and restore their margins. Here’s a small sample of what they say about working with Technology Elite.

A happy, skillful, can-do team that aligns with our values.

We started with one as a pilot, and that went really well… so we’ve rapidly expanded, tripling the team, and moved into other areas of support. It’s allowed us to expand in Australia quite rapidly by adding skillful staff, which has kept workloads manageable for everyone.

MARK HALLAMGeneral Manager IT, Techwell

This whole thing started as an experiment and it’s paid off 150%.

The offshore team hold us together when our local staff are sick or take leave. Our team, our clients and our directors are all really impressed — we’ve actually just increased their salaries again to reflect the value they’re bringing to the business.

EMMAHead of Managed Services, Leap Consulting

They don’t just throw resumes at you. All the people you interview have been vetted.

If we found Tech Elite sooner, we could have grown our company faster. As we grew our offshore team, our local team were able to focus on more complicated and more important jobs — it also allowed us to handle more work.

LINDSAY Director of Operations, Handy Networks
Outcomes
12-month window
team growth
13X
Tripled after a successful pilot
support coverage
Expanded
Moved into new areas of support
market expansion
Australia-wide
Scaled rapidly across the country
team wellbeing
Overload
Workloads kept manageable for everyone
Outcomes
ALERTS & MAINTENANCE
Ad hocOwned
Weekly rotation means patches and backups actually get done
Outcomes
24/7 GRAVEYARD SHIFT
ScramblingStaffed
Reliable coverage without churn every month or two
Success Story 1 of 3

About The Author

After helping more than 160 MSPs rebuild their margins, Scott Linden Jones discovered the same pattern every time: the offshore saving is real. It’s the system around it that decides whether you keep it.

In this guide, Scott shows you exactly where the margin comes from, why most offshoring attempts quietly fall apart, and what has to be in place for the saving to actually reach your bottom line and stay there. No motivational numbers. Just the maths, judged on its merits.

This guide contains valuable insights you must know before hiring another onshore tech OR trying offshore on your own (as told by the CEO who’s built 160+ offshore teams)

Don’t put up with a 5% margin for another year while wages keep climbing. Download the guide now and see the proven path to 15%: the roles to move, the maths per seat, and the 16-step system that makes the saving stick. Then, if you want your own numbers, book a free Offshoring Opportunity Assessment.

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